Explore AI chatbots in 2026, and understand their benefits, opportunities, trends, and challenges for businesses.

The Market Hang panel debates whether “chatbot monogamy” will become the norm as consumers increasingly rely on a single AI assistant. The panel breaks down what happens as AI companies mature and ...

From gauging purchase intent to answering questions about IT issues, chatbots are on track to play a major role in the contemporary enterprise. Chatbots are fully functioning, semi-autonomous systems ...

In the last five years, chatbots have been widely deployed by enterprises in both customer-facing and employee-facing scenarios to support a range of marketing, customer support and IT use cases.

About half of U.S. adults never use chatbots, and most non-users cite disinterest, privacy or accuracy concerns.

AI chatbots can grant almost any request—a celebrity in love with you, a research assistant, a book character sprung to life—instantly and with little effort. New research presented at the 2026 CHI ...

A new clinical study suggests Google’s AMIE chatbot could support doctors by gathering patient histories and surfacing ...

President Donald Trump launched America.gov, a chatbot intended to help people research public services, while arguing Americans should not fear artificial inte ...

In a randomized trial of 106 adolescents and young adults with hereditary cancer predisposition, adding AYA-RISE to a clinic ...